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Saldia. (bot)
Voice and chat negotiation agent for collections.
In productionMeltia · Digital Solutions
Technology applied to real business problems.
We understand the process, design the strategy and build the technology that runs it: solutions that work in your real operation.
We combine operational experience, strategy, development, telecom and AI so technology understands your business.
We work with large companies —with solutions that integrate into their systems— and with SMBs, bringing them enterprise capabilities at an affordable cost.
Every solution starts from the real process. That's why it works in production and delivers measurable results.
What we do
A family of our own AI products
We build our own AI products for operations, on voice, chat, automation and insight capabilities. Saldia (negotiation bot) and Gestia (collections CRM) are already in production; Speech Analytics is on the way, and the family keeps growing.
02
Gestia. (CRM for contact centers)
A CRM built for contact center operations.
In production03
Speech Analytics
AI analysis of conversations and calls.
In development+
And what's next
New solutions in continuous development.
OpenThe product
Saldia. (bot)
Voice and chat negotiation agent for collections. It negotiates in context, understands every conversation, offers plans and closes payment promises 24 hours a day. Already in production, validated with real cases.
24/7Multichannel management
Voice + Chatand WhatsApp
ContextualNeural, intelligent negotiation
Success story
Sercom
SERCOM
+10 years in the market · co-design
Sercom is a collections agency with over 10 years in the market, which helped design the solution and was the first case in production. It added the Saldia to a retail card portfolio (anonymized), across early and late delinquency stages: the agent negotiates by voice, chat and WhatsApp 24 hours a day and closes payment promises in both stages.
24/7
Uninterrupted management, every day.
Voice · Chat · WhatsApp
Multichannel in a single agent.
Early + late
Covers both delinquency stages of the portfolio.
Scale
With 30 dedicated channels + WhatsApp, more volume of management and promises.
Who it's for
Enterprise and SMBs
Large companies
Solutions that integrate into your systems and scale with your operation, with real operational judgment behind them.
SMBs
Access to enterprise capabilities at an affordable cost, to compete with the tools of the big players.
Let's talk
Tell us your process. We'll show you what can be automated.
A 30-minute chat is enough to see if there's a fit. Straight to the point.